Terms & Conditions

  • The Kitty Rose website and our terms and conditions have been created for use within in United Kingdom and UK law. Any goods or promotions not permitted under your local law are not offered to you.
  • Kitty Rose is careful to ensure that the descriptions and specifications of our goods are correct when they are posted on our website. However, while the colour reproduction of the goods on our website is a close representation, we cannot accept any responsibility for any variation in colour caused by browser software or the computer system used by you the customer.
  • All orders made are subject to availability. Kitty Rose will try its best to keep all stock levels high, but we will not be held responsible if an item that has been ordered is no longer available. We will inform you by email if your order has been rejected due to it being out of stock.
  • Please note that delivery periods are expected guidelines, we will not be held liable if your delivery takes longer. Kitty Rose will not be liable to be deemed to be in breach of the contract by reason of the delay in performing, or any of the failure to perform, any of its obligations in relation to the goods ordered by you if the delay or failure was due to any cause beyond its reasonable control.
  • All payments are received by Wordplay. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.  If the issuer of your payment card refuses to, or does not for any reason authorise payment, then you will be notified of this immediately at the time of order.
  • Kitty Rose does not take any liability or responsibility if your card/debit card is used fraudulently as a direct result of being used to buy from our website.
  • All prices quoted on this website are in pounds sterling, excludes delivery charges and are inclusive of VAT (UK sales tax) at the current rate.
  • Please read and obey the washing instructions of your purchased items. Kitty Rose will not be liable if these are not followed. We will not issue a  refund on goods if they are not followed.
  • Kitty Rose is committed to maintaining your privacy.  Personal details are stored secured securely and will not be passed on to a third parties without warning.
  • While we have taken all reasonable steps to ensure an efficient service, it does not guarantee that the use of this website will be interruption or error free and will not be responsible for ay disruption, loss of or corruption of material or data when downloaded onto your computer.
  • We obtain the right to terminate or suspend the website and the service it offers at any time and without notice.
  • Kitty Rose terms and conditions supersedes any oral agreement made between us or representation of us.
  • Kitty Rose obtain the right to override any of the terms and conditions at any times and in any situation.
  • If any of these Terms and Conditions is held to be unenforceable then the remaining terms and conditions shall continue to be enforced in full.
  • It is your duty to read, understand and accept Kitty Rose terms and conditions before you purchase, as you enrol in a binding contract once the order is confirmed.
  • We may change our terms and conditions without notice to you. Changes will apply to any subsequent orders received.
  • Once your order has been confirmed, we will not be able to make any changes.